Meet our Career Guides
Apprentice Electrician, NRG Management
Nikki Muswaggon loves solving problems and hands-on work. As an apprentice electrician, her career is completely different from what she imagined as a child.
Growing up, Nikki wanted to become a doctor. She took every high school math and science course she possibly could. After graduating, she went straight into a Bachelor of Science degree. Years of pushing herself caught up. She took a break and never went back. A few years later, while working as a project manager, she realized that she didn’t enjoy working in an office. She wanted to do something she felt more connected to.
At the time, her younger brother was considering a career as an electrician. He was apprehensive about getting certified, so Nikki decided to join him. They enrolled in the same program and started working at the same company. “We’re on this journey together, but we’re not working on the same project,” says Nikki.
“I have this certified female electrician who really took me under her wing when I first became an electrician. And when I needed some advice on what to do in some really sticky situations I got into while working as an electrician, I went to her and she was pretty great at giving me advice on how to move forward from these challenges that I faced.”
Today, Nikki is an apprentice electrician at NRG Management and a certified fiber optic technician.
She appreciates the consistency of her work. Each day starts with a safety meeting, then groups are assigned a task and they gather materials for the day. Occasionally, groups will perform service calls. Sometimes, they’re as simple as clicking a breaker on and off, shares Nikki with a laugh. “I’ll be like OK, we came all this way just to flick a breaker on, let’s go back to work.” She recognizes that many people don’t know what she knows —it’s better to call a skilled professional who can resolve the problem and reduce the risk of electrical shock and other hazards.
As an apprentice, her days are full of new experiences, and she enjoys troubleshooting, installations, and working with her hands. She mainly works with large transformers, pipes, and lots of wire. Eventually, she wants to become a certified electrician.
Nikki’s family and friends have motivated her to stay in the trade, even when she wanted to quit because of the discrimination she faced in her profession. It was very uncomfortable at times, but she leaned on the people who pushed her to be better and encouraged her not to quit.
Mentorship has played an important role along Nikki’s career path. “My mentors are really great,” she says.
Advice on Entering the Energy Efficiency Sector
As a female and a Black female, there are always going to be obstacles. That doesn’t mean, however, that I didn’t face them head-on. I like a challenge. I welcome it, actually. It motivates me. So for any women out there who are BIPOC or women in general, we are dominating a very male-induced industry.
Where things are trending in workforce development is, upskilling the soft skills that you don’t have. We’ve recognized that it’s not just learning the technical stuff, you have to give them the management skills and the business skills and the stakeholder engagement skills.
The great thing is that with this sector, there is such a need for workers that they are offering courses to everyone. That’s really opening up for people. You don’t need to go back to school necessarily. Go do a degree or diploma. You can take like little courses at a time to upskill yourself and make yourself relevant.